Privacy Policy

Invato Travel respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, gender,email address, postal address, age, telephone number, etc) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our Sales Channel.

This Privacy Policy is applicable to persons who purchase / intend to purchase / inquire about any product(s) and / or service(s) made available by Invato Travel ('User') through any of Invato Travel's 's customer interface channels including website, mobile site, mobile app, social media& offline channels including call centers and offices (collectively referred herein as "Sales Channels").

By using or accessing the Website or other Sales Channels, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our Website or other Sales Channels.

This Privacy Policy does not apply to any website(s), mobile sites and mobile apps of third parties, even if their websites/products are linked to our Website. User should take note that information and privacy practices of INVATO TRAVEL's business partners, advertisers, sponsors or other sites to which INVATO TRAVEL provides hyperlink(s), may be materially different from this Privacy Policy. Accordingly, it is recommended that you review the privacy statements and policies of any such third parties.


Information We Collect


With specific reference to booking/e-commerce transactions, Invato Travel collects the following personal sensitive information from you while transacting through Invato Travel:

  • Name and Gender
  • Phone Number
  • Address
  • Date of birth in case of a child
  • Passport Number (whereever needed)

How the Information is used


Invato Travel does not sell or trade upon any of the above foregoing information without the consent of the user or customer. The foregoing information collected from the users/customers/travellers is put to the following use:

  • Customer name, address, phone number, traveller's name and age are used for the purpose of reservation and booking the services for the customer/traveller
  • Information like Credit Card Details and Net Banking Details are usually collected directly by the payment gateways and banks and not by Invato Travel
  • These details are also shared with certain third parties only for the purpose of processing 'Cash Back & Discounts' and Charge Backs, if applicable. Information like Mobile no, e-mail address and postal address may be used for promotional purposes, unless the customer/user "opts-out" of such use. If you choose not - to share this information, you can still visit the Invato Travel website, but you may be unable to avail certain options, ours and services

Cookies and Session Data


In general, you can visit Invato Travel website without telling us who you are or revealing any personal information about yourself. We do not directly track the Internet address of the domains from which people visit us, however we use data from Google analytics and analyze this data for trends and statistics, but the individual user remains anonymous.

None of our web pages use "cookies" as of today, if we plan to use it in near future we will notify all our users with an email notification and also published on our website


Automatic Logging of Session Data:


Each time you access the Website your session data gets logged. Session data consists of the User's IP address, operating system and type of browser software being used and the activities conducted by the User while on the Website. We collect session data because it helps us analyze User's choices, browsing pattern including the frequency of visits and duration for which a User is logged on. It also helps us diagnose problems with our servers and lets us better administer our systems. The aforesaid information cannot identify any User personally. However, it is possible to determine a User's Internet Service Provider (ISP), and the approximate geographic location of User's point of connectivity from the IP address.


With whom your Personal Information is Shared


With specific reference to third party Non Personally identifiable information advertising, we use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a 'pixel tag', which is industry standard technology used by most major websites. No personally identifiable information is collected or used in this process. Such third parties do not know your name, phone number, address, email address, or any personally identifying information.

If you would like more information about this practice and to know your choices about not having this anonymous information used by our third party service provider, please email at info@invatotravel.com Please note: Even after your account is terminated, we retain your data for as long as we have a legitimate purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce our agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated


Disclosure of information


We may, in good faith, in our sole discretion and without any notice to you , disclose your personal sensitive information to protect ourselves from any liability or fraud or similar situation, to respond to judicial processes, legitimate requests from any third parties, warrants or equivalent by law enforcement trials or authorities, to investigate fraud or other wrongdoing or as otherwise required or necessary in order to comply with applicable law or to protect our legitimate interests or those of users. We may also, disclose personal sensitive information if it is reasonably necessary in our opinion to protect the rights or property of Invato Travel or any of its affiliates or any third party or to avoid injury to any person.

The user's personal information may be disclosed for regulatory/ internal compliance and audit(s). Invato Travel takes appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Please contact us on info@Invatotravel.com to obtain names and addresses of the specific entities that shall have access to your personal information in a given transaction.

Invato Travel will continue to enhance its security procedures as new technology becomes available, and ensures that its security procedures are compliant with current applicable regulations.

If our privacy policy changes in the future, it will be posted here and a new effective date will be shown. You should access our privacy policy regularly to ensure you understand our current policies.


How You Can Opt-Out of receiving Promotional Emails


Check your User Profile Information available and stored with Invato Travel under the section "My Profile" To get user profile deleted please send an email to – info@invatotravel.com Check your booking history under the section "My Bookings".

In order to download your booking invoices and vouchers, please visit the section "Tickets/ Vouchers" under "My account"


The other information that we collect-


  • Analytics:Google Analytics, Appsflyer, Facebook Ads conversion tracking, Google Tag Manager Omniture- Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.
  • Location-based interactions:Geographical locations
  • Unique device identification:This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences.

Thank you for using Invato Travel!